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CAREER RELATED TIPS
Bryan Thorby
Publisher
webmaster@career-related.com
http://career-related.com
Date: May 25, 2005
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In This Issue:
Thoughts of the Day
Article : Dressing for Successful Job Interviews
By Scott Brown
Article : The Five Most Common - And Most Avoidable - Résumé Errors
By Jaimie Marzullo
Article : Using Cover Letters and Customized Resumes
By Scott Brown
Disclaimer & Privacy Statement
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I hope all is well with you.
I've spent a lot of time over the last few days fixing things
on the website that for some unknown reason had stopped
functioning, namely the "Resource Directory". The directory
pages may have been unavailable to website visitors for some
time. The support staff at the webhosting company where able
to sort the issue out. So the link to the Directory is on again
at http://career-related.com/lma/directory
As I have mention on a number of occassions an interview is a
selling situation. In most cases, you are trying to sell your
experience and qualifications to the interviewer so you can get
the job. However, in our efforts to present ourselves in the
best possible light, it is quite easy to forget that it is
actually possible to "oversell" yourself or be overly confident.
I spent many years in sales and I can tell that listening to
the customer is more important than talking. Interviews are no
different. It is unfortunate, but selling an interviewer on one
of your capabilities could actually hurt you if it's a skill
that's not central to the job. So listen and respond to what
is asked of you.
You have two ears and one mouth - listen twice as much as you
speak.
Have a great week.
Bryan
Sponsor
Want to learn more about writing impressive
Resumes and Cover Letters?
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Want to learn more about job interviews?
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Thoughts of the Day
"You may fail a thousand times, but success may be hiding
behind the next step. You never know how close the prize
is unless you continue."
-- Bob Tyler
"We act as though comfort and luxury were the chief
requirements of life, when all that we need to make us
really happy is something to be enthusiastic about."
-- Charles Kingsley
Article
Dressing for Successful Job Interviews
By Scott Brown
The first thing an interviewer will notice about you is how
you're dressed. Even before you say hello or shake their hand,
they are starting to form an impression of you based on your
appearance. This week's job searching tip deals with making sure
you are dressed properly for interviews.
It's estimated that people gain meaning more from non-verbal
cues in conversations than from the actual words exchanged.
Therefore, how you present yourself in an interview will have a
significant impact on how the interviewer perceives you. If
you're applying for a job as a manager, the interviewer will be
trying to decide how you would be perceived by subordinates and
other managers. Basically, they're asking themselves, "would
this person fit in?" One way to figure out how best to dress to
fit in would be to visit the company ahead of time for some
"surveillance" work. If you hang around outside the company's
parking lot, you could observe how most people dress there. Of
course it's best not to be conspicuous - if the interviewer saw
you hanging around their parking lot a few days earlier, they
might think you're strange!
There are some basic rules that everyone should follow when
going on a job interview: - Your goal should be to look clean,
healthy and successful - Make sure you don't have bad breath.
Nobody wants to work with someone who smells bad. - On the other
hand, don't overdo it with aftershave/perfume. - Always err on
the side of conservatism. Men should wear conservative ties for
interviews and women should opt for a more conservative blouse -
Your hair should be clean and neat - Your nails should be clean
and a reasonable length - Women should wear tan or light hosiery.
If you know people who work in a similar company (or the same
company) in the same location, talk to them about how people
dress for work. Especially if you are moving from another part
of the country. For example, lawyers in California often dress a
bit more casually and wear less conservative ties than lawyers
in New York.
Be sure to follow rules of etiquette when on the interview
itself. Give the interviewer a chance to offer you a seat. If
you're wearing a suit jacket, don't take it off in the
interview. Remember, an interview is partly a formality.
Especially if the interviewer is a human resources person or
other staff member who is not very familiar with your field, you
may be judged much more on your appearance and how well you
conform to the "picture" of what a good interviewee should be
like than on the content of what you say in the interview.
A great movie about creating the right appearance is the recent
Steven Spielberg film, "Catch Me If You Can," which starred
Leonardo Di Caprio. In the movie, which is based on a true
story, Di Caprio plays a con artist and counterfeiter named
Frank Abignale, Jr. Frank is able to work as an airline pilot, a
doctor and a lawyer all because he is able to come across like
he fits in. Even though he was only 16, he knew enough to do his
research ahead of time and create the right appearance. One of
the great lines in the movie is when Frank says to the detective
trying to catch him, "Why do you think the Yankees always win?
Is it because of Mickey Mantle? No, it's because everyone's busy
watching the pinstripes."
About the author:
Scott Brown is the author of the Job Search Handbook
http://www.jobsearchhandbook.com
As editor of the HireSites.com weekly newsletter
on job searching, Scott has written many articles on the
subject. He wrote the Job Search Handbook to provide job seekers
with a complete yet easy to use guide to finding a job
effectively.
Article
The Five Most Common - And Most Avoidable - Résumé Errors
By Jaimie Marzullo
Writing an effective résumé can certainly be challenging. There
are numerous rules and none of them apply 100% of the time. It
is often much easier for people to craft their document if they
understand the boundaries within which they will need to operate
100% of the time - the mistakes that should never be made and
will brand a job-seeker as unprofessional. Eliminating all of
these errors from your résumé will go a long way in improving
your chances of securing an interview.
1. "Responsible for..."
The Problem: This is one of the most common, and most
amateurish, résumé errors. There is no greater example of weak,
passive writing than the overused "responsible for." There are
two base reasons why this phrase is to be avoided. The first is
that it is already understood that the information included in
your résumé are activities that you were responsible for; this
is the equivalent of writing "we cook..." before an item listed
in a restaurant menu. The second reason is what I alluded to
above: "responsible for" is passive, bland, and boring. It does
nothing to draw in the reader, and demonstrates no specific or
relevant skill. With the average résumé being read in
approximately seven seconds, the first word or two in each
sentence is absolutely critical because it is the information
that will be read first and most. Whether anything else in a
given sentence will be read at all entirely depends on if the
first couple of words strike a chord with the reader. If the
hiring manager holding your résumé does not spot keywords of
interest in those vital locations, then the entire résumé is
probably going in the trash, no matter how great the rest of
your information is.
The Solution: A great way to test the quality of a résumé is to
read just the first word in each sentence, and see what image
those words build of you as an employee. If your first words
consist of "responsible for", "helped", "handled", or other
passive language, then you're not creating a powerful or
compelling first impression. Open each and every sentence with a
power verb that is relevant to the job you are applying for.
Words such as "manage", "direct", "administer", and "process"
can often be used to replace "responsible for", and are far more
effective.
2. Using a paragraph format.
The Problem: As mentioned above, the average résumé is read in
approximately seven seconds. In those precious few seconds, the
hiring manager will skim through your entire document and
determine if you possess the qualifications needed for the job.
If your information is organized in long, dense paragraphs that
are difficult to read quickly, they are most likely not going to
be read at all. Think of your résumé as a shopping spree... if
you have only seven seconds within which to conduct your
shopping spree, which would you rather be faced with: an
enormous pile of products where it is impossible to discern what
each individual product is without an in-depth perusal, or an
organized, easy-to-navigate row of products that are displayed
independently so that you can easily see what each is? Remember,
you have only seven seconds. I think we'd all agree that it is
much easier, when on limited time, to approach information that
is already parsed out for us. Paragraphs are intimidating to the
eye and for the hiring manager who has literally hundreds of
other applicants to choose from, the loss of one whose document
is difficult to read is not going to be a consideration.
The Solution: Create brief, bulleted statements. Each statement
should focus on one particular skill and be no more than two
lines in length.
3. Repetition.
The Problem: It is not uncommon for people, in an attempt to not
overlook anything, to mention the same skills multiple times
within the same résumé. This creates a boring, stale document in
which the heavily repeated skills overshadow everything else. In
addition to this, the repetition contributes to excess length;
again, we come back to that same seven seconds. Let's say, for
example, that in your resume you want to list skills A, B, C,
and D. If you do just that, then it is easy to identify all of
those skills in seven seconds. If, however, your résumé lists A,
B, A, A, B, B, B, C, A, C, B, A, A, C, B, D, C, A... suddenly,
your qualifications are not as obvious and one - D - could very
easily be overlooked.
The Solution: Identify which skill each and every statement is
addressing and write that information directly on a copy of your
résumé. Then review the skills listed next to all of your
statements. Are you seeing one or more skills listed over and
over? Consolidate this information. Also, don't fall into the
trap of repeating information from one section to another; if
you mention an accomplishment in your Professional Summary, do
not mention it again in your Professional Experience.
4. Writing job descriptions.
The Problem: Committing this error is what can make the
difference between getting an interview and losing the
opportunity to someone else. Employers are not interested in
what activities you performed on a daily basis - they are
interested in how well you performed those activities. Stating
that you "processed paperwork" gives no indication of what type
of employee you are... this same statement could apply
accurately to the person who doodles on the desk and misses
deadlines as well as the person who exceeds deadlines and quotas
and has 100% accuracy.
The Solution: Focus on accomplishments. Many job-seekers
disregard this advice with the mistaken notion that they do not
have any accomplishments. Most of the time these people do have
quantifiable achievements; they just don't realize that they do.
It can be difficult to look objectively at our own experiences.
Review employee evaluations. What positives are noted? Think
about special projects or busy times; were there any instances
in which you were praised, or were very proud of the job you
did? Any times in which you improved processes, made or saved
money, or lifted some of the burden off your supervisor's
shoulders?
If you truly have no accomplishments, then focus on results.
What are the results of your work? For example, "processed
paperwork." What paperwork and why? What does this paperwork do
for your company? "Facilitate ongoing litigation by processing
complex legal documents" is much more effective than simply
"Processed paperwork," although both would technically be
correct.
5. Using Objective statements.
The Problem: This is often the result of a job-seeker who has
either been out of the market for a long time, or someone who is
using a dated résumé-writing manual. Objective statements have,
thankfully, gone out of style on résumés. Why thankfully?
Objective statements are counter-productive. By definition, an
Objective states what you, the job-seeker, want. The problem
with this is that the hiring manager does not care what you
want; the hiring manager cares about what you can do for the
company. Additionally, what you want should be clear from your
cover letter and by the simple fact that you sent your résumé in
the first place - it does not need to be repeated (see #3,
above). Since this is often positioned at the very top of the
résumé, it is a regretful waste of highly visible space that
should be used to appeal to the interests of hiring managers,
not to address information that the hiring manager isn't
interested in.
The Solution: Professional Summary, Profile, Summary
Statement... whatever you want to call it, a summary section at
the top of your résumé that reviews your strongest, most
relevant skills and abilities is a surefire way to capture the
attention of your reader and encourage him or her to read on.
This is also a highly effective strategy to position notable
achievements that occurred early in your career in a visible
location.
About the author:
Jaimie Marzullo is a professional résumé writer and career
counselor, and owner of www.leadingcareers.com. Her client base
is spread over six continents and includes professionals in
nearly every industry, from entry-level to executive, and Ivy
League students.
Article
Using Cover Letters and Customized Resumes
By Scott Brown
I'd like to briefly discuss the concept of "resume targeting."
This is the practice of customizing your resume for a specific
audience. Targeting with resumes is the same concept as
advertisers customizing their message to a particular
demographic. Recently, many big brand marketers have started
customizing their messages to make their commercials more
interesting so people using TiVo don't fast forward past them
and so they stand out from other commercials. For example,
Mercedes Benz recently started running commercials in New York
City where a couple drives first to La Guardia and then to JFK
Airport. For the average viewer who sees a few hours of
commercials a week, one that mentions two local places they're
familiar with will stand out in their mind. The same goes for
recruiters and employers who may receive hundreds of resumes a
week. If they get one that's customized for their interests, it
has a better chance of standing out.
It's a smart idea to have several versions of your resume
available for the different types of positions you're applying
for. For example, if you're applying for jobs in both the
insurance and financial services industries, you could have two
different resumes available with two slightly different
Objective statements. Further customizing your resume for the
specific position you're applying for makes sense if it's a
position you're really interested in and you want to stand out
from the pack. Keep in mind though that if you're sending out
100 resumes, it may not pay to spend 5-10 minutes customizing
each one since landing a job is also partly a numbers game.
Cover letters can be a powerful way to establish a relationship
with the potential employer - especially if you haven't met the
person yet. They also provide more room for you to discuss the
synergies between your goals and theirs than is afforded in a
resume. The goal of a cover letter is to establish a personal
relationship. To that end, a cover letter needs to at least
appear that it was customized for the specific person it's being
sent to. A good cover letter will reference the name of the
company it is being sent to and the position title. Even if
you're sending out a lot of cover letters, this can be
accomplished using the Mail Merge function in Microsoft Word.
When you're contacting an employer for the first time by e-mail,
the custom is to not include a cover letter but instead to
provide an introduction in the body of the e-mail itself. Your
resume can be attached in Word format. The introductory text you
include in the body of the e-mail has the same goal as a cover
letter: to establish a personal relationship. But it is less
formal than a cover letter.
Now for a brief word about what a cover letter should not be: it
is not a summary of your resume and should not look like a form
letter (even if it is one). Also, a cover letter should not
include information that's not in your resume. Some busy
managers and recruiters simply skip cover letters and don't read
them. However, sending a resume to an employer without a cover
letter will give them the impression you're randomly sending
your resume to lots of companies and don't really care in
particular about their firm. Unfortunately, you'll create the
same impression if you send a cover letter that looks like a
form letter and isn't customized at all. Even worse though, the
person reading the resumes may have spent an extra 20-30 seconds
reading a letter that did not provide them with any additional
information than was in your resume and did not take advantage
of the opportunity to start a personal relationship with the
person.
An exception to all of this is if you're posting your resume on
a job board. In this case, the recruiter bears some of the
responsibility in starting the relationship. Here's an analogy
to explain this: if you're looking for a date and you approach a
woman (or a man) at a bar with a canned pick-up line, they'll
probably respect you less than if you said something original.
On the other hand, if they were to approach you at that same
bar, they would be the ones who'd have to come up with a way to
introduce themselves.
About the author:
Scott Brown is the author of the Job Search Handbook
http://www.jobsearchhandbook.com
As editor of the HireSites.com weekly newsletter
on job searching, Scott has written many articles on the
subject. He wrote the Job Search Handbook to provide job seekers
with a complete yet easy to use guide to finding a job
effectively.
Disclaimer and Privacy Statement
I accept no responsibility whatsoever for the content,
profitability or legality of any published articles or
advertisements contained within the
Career Related Tips newsletter
And, although all of the articles have been selected for
their content, the publishing of such articles within
this newsletter does NOT constitute a recommendation of
the products or services mentioned or advertised within
those articles.
Be responsible! Always do your own Due Diligence before
responding to any offer.
I respect the privacy of my readers.
I will NEVER supply or sell your personal
information to any Third Party!
Contact
Bryan Thorby
Marton, New Zealand
webmaster@career-related.com
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